Diary

BREAKFAST WORKSHOP

Wednesday, June 5th, 8.30am – 10.30am

The Private Room at The Ivy, 1-5 West Street, London, WC2H 9NQ

How To Engage & Communicate With Generation Z

This gathering of customer-centric leaders will seek to understand the emerging Generation Z, half of whom are now aged 18-24, their perception of brands and how they wish to communicate.

By invitation

Sponsored by Odigo

AWARD WINNER’S WEBINAR

Thursday, June 6th 1pm – 2pm BST

Online using GoToWebinar

How To Create “Super-Agents” By Giving Each Human A Robot Smart-Assistant | Winner Of The 2019 UK National Innovation Award

Join us for this webinar as Jacada highlight some of the innovative features and introductory use cases delivered through the Smart Agent Assistant.

All are welcome

Register here

AWARD WINNER’S WEBINAR

Thursday, June 18th 1pm – 2pm BST

Online using GoToWebinar

Delivering Individual Experiences For Anonymous Visitors | Winner Of The 2019 UK National Innovation Award

Join us for this webinar as Personify XP demonstrate how you can deliver personalised experiences to anonymous website visitors.

All are welcome

Register here

AWARD WINNER’S WEBINAR

Tuesday, June 25th 1pm – 2pm BST

Online using GoToWebinar

How To Deliver Always-on Multilingual Customer Support At Scale

Join the webinar to learn from senior leaders at Concentrix and Unbabel about the impact of always-on, multilingual support on your operational model.

All are welcome

Register here