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Spring Term 2016

LONDON CONTACT CENTRE SUMMIT

Thursday, March 17th

Hilton London Paddington

LONDON EMPLOYEE ENGAGEMENT SUMMIT

Thursday, March 17th

Hilton London Paddington

LONDON DINNER & DEBATE SERIES

Thursday, March 10th

The Groucho Club

6.30pm – 9.30pm

Annual Insurance Leadership Dinner & Debate

LONDON BREAKFAST SEMINAR SERIES

Wednesday, March 2nd

The Loft At The Club At The Ivy

8.30am – 10.30am

Best Practice Brainstorm: Answering Customer Questions Online and On Mobile

LONDON BREAKFAST SEMINAR SERIES

The Groucho Club

Thursday, February 4th

8.30am – 10.30am

Writing The New Rules For Customer Engagement

LONDON DINNER & DEBATE SERIES

Claridge’s Hotel

Thursday, January 28th

6.30pm – 10pm

Writing The New Rules For Customer Engagement

RESEARCH DEPT. COOL TECH™ WEBINAR SERIES

Webinar

Tuesday, January 26th

1pm – 1.45pm

How To Read Your Customers’ Minds – The Astonishing Power of Speech Analytics