SPRING TERM 2016

London Contact Centre Summit

 

Thursday, March 17th

 

Hilton London Paddington

London Employee Engagement Summit

 

Thursday, March 17th

 

Hilton London Paddington

London Dinner & Debate Series

 

Thursday, March 10th

 

The Groucho Club

 

6.30pm – 9.30pm

 

Annual Insurance Leadership Dinner & Debate

London Breakfast Seminar Series

 

Wednesday, March 2nd

 

The Loft At The Club At The Ivy

 

8.30am – 10.30am

 

Best Practice Brainstorm: Answering Customer Questions Online and On Mobile

London Breakfast Seminar Series

 

The Groucho Club

 

Thursday, February 4th

 

8.30am – 10.30am

 

Writing The New Rules For Customer Engagement

London Dinner & Debate Series

 

Claridge’s Hotel

 

Thursday, January 28th

 

6.30pm – 10pm

 

Writing The New Rules For Customer Engagement

Research Dept. Cool Tech™ Webinar Series

 

Webinar

 

Tuesday, January 26th

 

1pm – 1.45pm

 

How To Read Your Customers’ Minds – The Astonishing Power of Speech Analytics