NOTICEBOARD

8th June

 

Dear Members,

 

On May 25th we embarked on our journey to formalise the Directors’ Club United Kingdom membership.

 

Three classes of membership were created; A-class, B-class and C-class.

 

An invitation to formally join Directors’ Club was sent to all who had previously engaged with our mission and gatherings.

 

The benefits of each class of membership can be found in the invitation PDF.

 

We have achieved our first target of 1,000 members.

 

Our next target is 5,000 membership by September 1st and then 10,000 members by the year-end.

 

If you and or colleagues wish to request an invitation to join, please email me on:

 

jon.snow@directorsclub.house

 

We are working hard over the summer to create member-exclusive content and launch the Directors’ Club House social network.

 

Come back here for future updates.

 

Kind regards,

 

Jon Snow

 

Founder & Chairman, Directors’ Club United Kingdom

ABOUT

Today’s Directors’ Club has its origin in a small supper club in London’s Mayfair. The Directors’ Dining Club, as it was known, had its home at Claridge’s Hotel and brought together business leaders of the day to discuss trends and disruptive forces for change.

 

In February 2010, Jon Snow (founder and chairman) re-constituted the dining club as the Directors’ Club and so a business lifestyle and networking institution was born.

 

The Club motto To endeavour. To achieve captures the spirit of the organisation and the ambitions of its members.

 

Membership

 

Directors’ Club membership is by invitation.

 

You can request a membership invitation if you are a chief, director or head in an operations- or customer- or employee-centric role.

 

Email jon.snow@directorsclub.house to confirm your membership qualification.

 

Sorry, we cannot offer membership to consultants; freelancers; job seekers; or B2B sales, marketing or business development.

 

All prospective members must have an up-to-date professional profile on Linkedin.com.

DIARY

BREAKFAST ROUNDTABLE

 

Tuesday, September 25th, 8.30am – 10.30am

 

The Ivy, 1-5 West Street, London

 

Low Contact Or No Contact

 

Ideas On How To Design Service To Lower The Number Of Customer Contacts Per Order

 

By invitation

 

Sponsored by ServiceNow

BREAKFAST BUSINESS SCHOOL

 

Wednesday, September 26th, 8.30am – 10am

 

The Ivy Club, 9 West Street, London

 

Customer-Centric Leadership

 

Driving A Customer Experience Culture From Within

 

By invitation

 

Sponsored by TTEC

RESEARCH LIVE WEBINAR

 

Thursday, September 27th, 1pm – 2pm

 

Online using GoToWebinar

 

Can – Will – Should – Robots Take Over Customer Service Delivery?

 

For details of the two-part research process click here

 

Register here

 

Sponsored by Genesys

BREAKFAST BUSINESS SCHOOL

 

Tuesday, October 16th, 8.30am – 10am

 

The Ivy Club, 9 West Street, London

 

Success Stories Of Deploying And Optimising Chatbots

 

By invitation

 

Sponsored by IMImobile

 

BREAKFAST BUSINESS SCHOOL

 

Thursday, November 1st, 8.30am – 10am

 

The Ivy Club, 9 West Street, London

 

Help Customers Successfully Self-Serve Online

 

Success Stories Of Delivering Online Customer Care Content

 

By invitation

 

Sponsored by Sykes

BREAKFAST ROUNDTABLE

 

Thursday, November 8th, 8.30am – 10.30am

 

The Ivy, 1-5 West Street, London

 

Building Emotional Connections

 

How Customer Emotions Impact Travel Experiences And Brand Loyalty

 

By invitation

 

Sponsored by Webhelp