October 4th 2016


Dear Members,


A recurring theme of 2016 and a management pain-point for many organisations, is delivering service and support to digital customers. In a world where the digital channel is becoming essential for most and dominant for many, improving digital customer service and support is now a priority.


In response, Directors’ Club is dedicating one of its acclaimed National Business Improvement Summits to this very topic.


The Summit will take place in Ealing, West London (close to Directors’ Club HQ) on November 23rd 9am – 3.30pm.


Download the delegate brochure here.


The Summit will be a really valuable day of knowledge-share!


Kind regards,


Jon Snow





Today’s Directors’ Club has its origin in a small supper club in London’s Mayfair. The Directors’ Dining Club, as it was known, had its home at Claridge’s Hotel and brought together business leaders of the day to discuss trends and disruptive forces for change.


In February 2010, Jon Snow (founder and chairman) re-constituted the dining club as the Directors’ Club and so a business lifestyle and networking institution was born.


The Club motto To endeavour. To achieve captures the spirit of the organisation and the ambitions of its members.




Directors’ Club membership is by invitation.


You can request a membership invitation if you are a chief, director or head in an operations- or customer- or employee-centric role.


Email jon.snow@directorsclub.org.uk to confirm your membership qualification.


Sorry, we cannot offer membership to consultants; freelancers; job seekers; or B2B sales, marketing or business development.


All prospective members must have an up-to-date professional profile on Linkedin.com.



London Dinner & Debate Series


Thursday, November 10th


6.30pm – 9.30pm


Roux At The Landau

The Langham Hotel


How Important Is The Human Touch?


Click here to download invitation brochure


Leadership Webinar Series


Wednesday, November 16th


1pm – 2pm


What does the future hold for person-to-person interaction between
organisations and their customers?


Click here to register


National Business Improvement Summit 2016


Digital Customer Service & Support


Wednesday, November 23rd


DoubleTree by Hilton London Ealing


Directors’ Club Members & Invited Guests


Click here to download delegate brochure