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NOTICEBOARD

March 14th 2017

 

Dear Members,

 

Last week we delivered the first online live category final in our UK National Innovation Awards 2017 recognition programme. The category was Live Chat Innovation.

 

Eleven tech companies entered and four were chosen to contest the final.

 

Over 80 leaders in customer-centric roles voted in the online final. The results are below:

 

IPsoft: Winner

Creative Virtual: Runner-up

eGain: Finalist

Salesforce: Finalist

 

The whole award process was delivered using a unique all-digital format, designed by the Directors’ Club United Kingdom.

 

Today, we unveiled the Judging Faculty for the UK National Innovation Awards 2017.

 

Join The Judging Faculty

 

If you’d like to join your peers in the Judging Faculty, you can do so by judging one or more of the following live online category finals:

 

Collaboration Innovation

Live Final: May 9th at 11am – 1.30pm BST

 

Voice Of The Customer Innovation

Live Final: May 16th at 11am – 1.30pm BST

 

Digital Self-Service Innovation

Live Final: May 23rd at 11am – 1.30pm BST

 

For more information on each category, download the Judging Faculty Brochure.

 

Thanks to all who have helped and supported the establishment of this recognition programme. The Nationals are fast emerging as the ‘People’s Choice Awards” for industry.

 

Kind regards,

 

Jon Snow

 

Chairman

 

Directors’ Club United Kingdom

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ABOUT

Today’s Directors’ Club has its origin in a small supper club in London’s Mayfair. The Directors’ Dining Club, as it was known, had its home at Claridge’s Hotel and brought together business leaders of the day to discuss trends and disruptive forces for change.

 

In February 2010, Jon Snow (founder and chairman) re-constituted the dining club as the Directors’ Club and so a business lifestyle and networking institution was born.

 

The Club motto To endeavour. To achieve captures the spirit of the organisation and the ambitions of its members.

 

Membership

 

Directors’ Club membership is by invitation.

 

You can request a membership invitation if you are a chief, director or head in an operations- or customer- or employee-centric role.

 

Email jon.snow@directorsclub.org.uk to confirm your membership qualification.

 

Sorry, we cannot offer membership to consultants; freelancers; job seekers; or B2B sales, marketing or business development.

 

All prospective members must have an up-to-date professional profile on Linkedin.com.

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DIARY

INTRODUCING THE INNOVATORS: LEADERSHIP WEBINAR

 

Wednesday, March 29th 1pm – 2pm BST

 

Introducing Coveo: AI + Web Self-Service = New Customer Economics

 

Free and open to all

 

Click here to download the invitation

 

Click here to register

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SPRING TERM FINANCIAL SERVICES LEADERSHIP DINNER & DEBATE

 

Thursday, March 30th 6.30pm – 9.30pm

 

Roux At The Landau, The Langham Hotel, London

 

The Future Role Of People In Customer Interaction Within Financial Services

 

By invitation

 

Sponsored by Webhelp

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BUSINESS CHALLENGE BREAKFAST & BRIEFING

 

Wednesday, May 17th 8.30am – 10am

 

The Ivy Club, Soho, London

 

Delivering Multilingual, Cross-border Digital Customer Service Consistently and Efficiently

 

By invitation

 

Featuring insight and knowhow from SYKES

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NEW CUSTOMER ECONOMICS DINNER & DEBATE

 

Thursday, May 11th 6.30pm – 9.30pm, The Langham Hotel, London

 

Thursday, May 18th 6.30pm – 9.30pm, Claridge’s Hotel, London

 

Thursday, June 15th 6.30pm – 9.30pm, The Langham Hotel, London

 

Can We Afford To Interact With Customers? The Changing Economics Of Customer Relationship Management

 

By invitation

 

Sponsored by Genesys

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SPRING TERM RETAIL LEADERSHIP DINNER & DEBATE

 

Thursday, May 25th 6.30pm – 9.30pm

 

Roux At The Landau, The Langham Hotel, London

 

The Future Role Of People In Customer Interaction Within Retail

 

By invitation

 

Sponsored by Webhelp

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