15th February


Dear Members,


On Tuesday, March 20th at 1pm GMT we are celebrating the recent achievement of Nuance in the Virtual Customer Assistant category of the UK National Innovation Awards.


Join us for a one-hour webinar and discover how Nuance won the Nationals.


Register to attend via the link below:


All are welcome and there is no charge.


Kind regards,


Jon Snow


Founder & Chairman, Directors’ Club United Kingdom


Today’s Directors’ Club has its origin in a small supper club in London’s Mayfair. The Directors’ Dining Club, as it was known, had its home at Claridge’s Hotel and brought together business leaders of the day to discuss trends and disruptive forces for change.


In February 2010, Jon Snow (founder and chairman) re-constituted the dining club as the Directors’ Club and so a business lifestyle and networking institution was born.


The Club motto To endeavour. To achieve captures the spirit of the organisation and the ambitions of its members.




Directors’ Club membership is by invitation.


You can request a membership invitation if you are a chief, director or head in an operations- or customer- or employee-centric role.


Email to confirm your membership qualification.


Sorry, we cannot offer membership to consultants; freelancers; job seekers; or B2B sales, marketing or business development.


All prospective members must have an up-to-date professional profile on




Leadership Seminar


Wednesday, February 28th, 8.30am – 10am (optional 30-mins of networking before and after)


The Private Room at The Ivy, Soho, London


Customer Experience Is The New Disruption


A seminar for stakeholders in customer experience improvement & innovation


By invitation


Sponsored by Firstsource



Thursday, March 15th 6.30pm – 9.30pm


Pollen Street Social, Mayfair, London


To Automate? Not To Automate?


Does Person-To-Person Interaction Have A Future In Sales & Customer Service?


An evening of fine dining and insightful debate


By invitation


Sponsored by Genesys



Tuesday, 20th March 1pm – 2pm GMT


Virtual Customer Assistant Category Winner: Nuance


Winner’s Briefing + Q&A


Live Online via GoToWebinar


No charge


Click here to register (only 100 live places)