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April 4th 2016

 

Dear Members,

 

I am delighted to announce the release of our second List of UK business leadership.

 

Click here to download the 2016 UK Contact Centre Leadership List.

 

The List was compiled from over 4,000 peer-group nominations.

 

The 200 most nominated leaders made it onto The List.

 

Jon Snow

 

Chairman

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About

Today’s Directors’ Club has its origin in a small supper club in London’s Mayfair. The Directors’ Dining Club, as it was known, had its home at Claridge’s Hotel and brought together business leaders of the day to discuss trends and disruptive forces for change.

 

In February 2010, Jon Snow (founder and chairman) re-constituted the dining club as the Directors’ Club and so a business lifestyle and networking institution was born.

 

The Club motto To endeavour. To achieve captures the spirit of the organisation and the ambitions of its members.

 

Membership

 

Directors’ Club membership is by invitation.

 

You can request a membership invitation if you are a chief, director or head in an operations- or customer- or employee-centric role.

 

Email jon.snow@directorsclub.org.uk to confirm your membership qualification.

 

Sorry, we cannot offer membership to consultants; freelancers; job seekers; or B2B sales, marketing or business development.

 

All prospective members must have an up-to-date professional profile on Linkedin.com.

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Diary

London Breakfast Seminar Series

 

Thursday, May 12th

 

8.30am – 10.00am

 

The Loft At The Club At The Ivy

 

Metro Bank Presents: “Making Customer Experience the Differentiator”

 

Click here to download invitation brochure

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London Dinner & Debate Series

 

Thursday, May 26th

 

6.30pm – 9.30pm

 

Claridge’s

 

“Great Customer Experience Is Cheaper To Deliver Than Poor”

 

Click here to download invitation brochure

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London Breakfast Seminar Series

 

Thursday, June 9th

 

8.30am – 10.00am

 

The Loft At The Club At The Ivy

 

AXA Insurance Presents: “Creating Insight And Driving Business Change Through Understanding Customer Behaviour”

 

Click here to download invitation brochure

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London Dinner & Debate Series

 

Thursday, June 16th

 

6.30pm – 9.30pm

 

The Groucho Club

 

“Rise Of The Digital Customer: The Changing Role Of The Contact Centre In Retail”

 

Click here to download invitation brochure

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