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NOTICEBOARD

April 26th

 

Dear Members,

 

Congratulation to the four companies chosen by the judging panel to compete in the live online final of the Voice Of The Customer Innovation category of the 2017 UK National Innovation Awards:

 

Confirmit

MaritzCX

Performance Telecom

Wizu

 

The final will take place live online at 11am (BST) on Tuesday, May 16th 2017.

 

Join The Judging Faculty

 

If you’d like to join your peers in the Judging Faculty, you can do so by judging one or more of the following live online category finals:

 

Voice Of The Customer Innovation

Live Final: May 16th at 11am – 1.30pm BST

 

Digital Self-Service Innovation

Live Final: May 23rd at 11am – 1.30pm BST

 

Collaboration Innovation

Live Final: October 17th at 11am – 1.30pm BST

 

For more information on each category, download the Judging Faculty Brochure.

 

Thanks to all who have helped and supported the establishment of this recognition programme. The Nationals are fast emerging as the ‘People’s Choice Awards” for industry.

 

Kind regards,

 

Jon Snow

 

Chairman

 

Directors’ Club United Kingdom

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ABOUT

Today’s Directors’ Club has its origin in a small supper club in London’s Mayfair. The Directors’ Dining Club, as it was known, had its home at Claridge’s Hotel and brought together business leaders of the day to discuss trends and disruptive forces for change.

 

In February 2010, Jon Snow (founder and chairman) re-constituted the dining club as the Directors’ Club and so a business lifestyle and networking institution was born.

 

The Club motto To endeavour. To achieve captures the spirit of the organisation and the ambitions of its members.

 

Membership

 

Directors’ Club membership is by invitation.

 

You can request a membership invitation if you are a chief, director or head in an operations- or customer- or employee-centric role.

 

Email jon.snow@directorsclub.org.uk to confirm your membership qualification.

 

Sorry, we cannot offer membership to consultants; freelancers; job seekers; or B2B sales, marketing or business development.

 

All prospective members must have an up-to-date professional profile on Linkedin.com.

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DIARY

LIVE CHAT INNOVATION WINNER’S WEBINAR

 

Showcasing IPsoft

 

Tuesday, May 9th 1pm – 1.45pm

 

Online via GoToWebinar

 

How Can Cognitive Virtual Agents Make Your Customers Happier?

 

Free for all

 

Register here

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BUSINESS CHALLENGE BREAKFAST & BRIEFING

 

Wednesday, May 17th 8.30am – 10am

 

The Ivy Club, Soho, London

 

Delivering Multilingual, Cross-border Digital Customer Service Consistently and Efficiently

 

By invitation

 

Featuring insight and knowhow from SYKES

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NEW CUSTOMER ECONOMICS DINNER & DEBATE

 

Thursday, May 11th 6.30pm – 9.30pm, The Langham Hotel, London

 

Thursday, May 18th 6.30pm – 9.30pm, Claridge’s Hotel, London

 

Thursday, June 15th 6.30pm – 9.30pm, The Langham Hotel, London

 

Can We Afford To Talk To Our Customers? The Changing Economics Of Customer Experience

 

By invitation

 

Sponsored by Genesys

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SPRING TERM RETAIL LEADERSHIP DINNER & DEBATE

 

Thursday, May 25th 6.30pm – 9.30pm

 

Roux At The Landau, The Langham Hotel, London

 

The Future Role Of People In Customer Interaction Within Retail

 

By invitation

 

Sponsored by Webhelp

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NEW EXCLUSIVE RESEARCH WEBINAR

 

Thursday, June 8th 1pm – 2pm

 

Online via GoToWebinar

 

“The People Factor” Understanding the Future Nature of Work in Customer Service

 

Register here

 

Presenters:

 

Arceeb Moughal, Director of Commercial, Kura

Mike Havard, Director, Ember Services

 

For further information on this topic please click here

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